Accessibility
Media that reaches everyone, everywhere
At Diakite Taxi/Delivery App, we believe access to information is a fundamental right — not a privilege. Our commitment to accessibility means building platforms, products, and content that everyone can use, regardless of ability, device, or location. We continuously improve our services to meet and exceed global accessibility standards so that every user feels seen, heard, and included.
Our commitment to inclusion
From captioning every video to ensuring our apps work seamlessly with screen readers, accessibility is built into our development process from day one — not added as an afterthought.
Read our Terms
Built for assistive technology
Our platforms are engineered to work with the full spectrum of assistive technologies — screen readers, voice control, switch access, and refreshable Braille displays. We maintain comprehensive keyboard navigation support and ensure that every interactive element is reachable and operable without a mouse.
We test regularly with real users who rely on these technologies, incorporating their feedback directly into our product roadmap.
Visual accessibility by design
Color contrast, text size, and layout clarity are core design requirements — not optional extras. All Diakite Taxi/Delivery App interfaces meet WCAG 2.1 AA contrast ratios, support user-controlled text scaling up to 200%, and are built to remain legible under high-contrast and dark-mode system preferences.
We provide image descriptions, alt text, and captions across every piece of content we publish, ensuring that visual information is never lost on users who cannot see it.
Accessibility features across our platform
Screen reader support
Full compatibility with NVDA, JAWS, VoiceOver, and TalkBack across web and mobile applications.
Keyboard navigation
Every feature is fully operable via keyboard alone, with visible focus indicators and logical tab order throughout.
Image descriptions
All editorial images, graphics, and infographics include detailed alt text so no visual content is ever missed.
Closed captions
Auto-generated and human-reviewed captions on all video content, with support for multiple languages.
Reduced motion
All animations and transitions respect the user's system-level "reduce motion" preference, minimising vestibular triggers.
Text resizing
Content layouts remain fully functional and readable when browser text size is increased up to 200% without horizontal scrolling.
Standards we follow
Our accessibility work is guided by internationally recognised standards and a genuine commitment to continuous improvement.
01
WCAG 2.1 Level AA
We aim to conform to the Web Content Accessibility Guidelines 2.1 at Level AA across all our digital platforms, covering perceivability, operability, understandability, and robustness.
02
Section 508 compliance
Our products are designed to meet Section 508 standards, ensuring federal employees and members of the public with disabilities have equal access to electronic and information technology.
03
EN 301 549 (EU)
For our European markets, we align with the European standard for digital accessibility, ensuring compliance with the European Accessibility Act requirements coming into full effect in 2025.
04
ARIA best practices
We implement WAI-ARIA authoring practices to ensure dynamic content and advanced UI components communicate their state and purpose clearly to assistive technologies.
We want to hear from you
If you encounter any barriers accessing Diakite Taxi/Delivery App's content or services, please reach out. Your feedback directly shapes our accessibility roadmap, and our team responds to every accessibility concern within two business days.
Contact accessibility team