Terms

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Terms of Service

Please read these terms carefully before using Diakite Taxi/Delivery App's platform and services.

Your agreement with Diakite Taxi/Delivery App

These Terms of Service govern your use of Diakite Taxi/Delivery App's platform, applications, websites, and all associated services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these terms. We ask that you read them thoroughly — they outline your rights, our responsibilities, and the standards we hold each other to so our platform remains safe, fair, and excellent for everyone.

Last updated: June 1, 2026  ·  Effective: July 1, 2026
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Built on trust and transparency

Our terms are written to protect you. Diakite Taxi/Delivery App is committed to clear, plain-language agreements — because trust is the foundation of everything we build.

Acceptance of Terms

By creating an account, downloading our app, or otherwise accessing our Services, you confirm that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with any part of these terms, please discontinue use of our Services immediately.

These terms constitute a legally binding agreement between you and Diakite Taxi/Delivery App Ltd, a company registered in Nigeria. Your continued use of the Services following any modifications to these terms constitutes your acceptance of the revised terms.

Eligibility to Use Our Services

You must be at least 18 years of age to use Diakite Taxi/Delivery App's Services. By agreeing to these terms, you represent and warrant that you are of legal age to form a binding contract with Diakite Taxi/Delivery App and meet all eligibility requirements. If you are using our Services on behalf of a business or organization, you represent that you have the authority to bind that entity to these terms.

Diakite Taxi/Delivery App reserves the right to refuse service, terminate accounts, or cancel orders at our sole discretion, in the event that we have reason to believe that your eligibility requirements are not met or that misrepresentation has occurred.

Account Responsibilities

You are responsible for maintaining the confidentiality of your account credentials, including your password. You agree to notify Diakite Taxi/Delivery App immediately of any unauthorized use of your account or any other breach of security. Diakite Taxi/Delivery App will not be liable for any loss or damage arising from your failure to comply with these security obligations.

You must provide accurate, current, and complete information when creating your account and must update such information to keep it accurate, current, and complete. Diakite Taxi/Delivery App reserves the right to suspend or terminate your account if any information you provide is found to be inaccurate, outdated, or incomplete.

Acceptable Use Policy

You agree to use Diakite Taxi/Delivery App's Services only for lawful purposes and in a manner consistent with all applicable local, national, and international laws and regulations. You must not use our platform to transmit, distribute, or store material that infringes on intellectual property rights, is unlawful, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable.

Any attempt to interfere with, disrupt, or damage the operation of our Services — including but not limited to unauthorized access, data mining, scraping, or introducing malicious code — is strictly prohibited and may result in immediate account termination and legal action.

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Content & Intellectual Property

All content, trademarks, logos, and intellectual property displayed on Diakite Taxi/Delivery App's platform are owned by or licensed to Diakite Taxi/Delivery App. You may not reproduce, distribute, or create derivative works without our express written permission.

By uploading or submitting content to our platform, you grant Diakite Taxi/Delivery App a non-exclusive, worldwide, royalty-free license to use, display, and distribute your content solely for the purpose of operating and improving our Services. You retain all ownership rights to content you create.


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Privacy & Data Protection

Your privacy matters to us. Our Privacy Policy, incorporated into these Terms by reference, explains how we collect, use, and protect your personal information. By using our Services, you consent to data practices described in our Privacy Policy.

Diakite Taxi/Delivery App complies with applicable data protection laws, including Nigeria's Data Protection Act. We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction.


Key Terms at a Glance

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Payments & Billing

All fees are charged in Nigerian Naira (NGN) unless otherwise stated. Payments are non-refundable except where required by law. Diakite Taxi/Delivery App may update pricing with 30 days' notice to subscribers.

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Limitation of Liability

To the extent permitted by law, Diakite Taxi/Delivery App shall not be liable for any indirect, incidental, or consequential damages. Our total liability shall not exceed the fees paid in the preceding 12 months.

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Termination

Either party may terminate use of the Services at any time. Diakite Taxi/Delivery App may suspend or terminate accounts that violate these Terms, with or without notice, at our sole discretion.

Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria. Any disputes arising under or in connection with these Terms shall first be subject to good-faith negotiation between the parties. If no resolution is reached within 30 days, disputes shall be submitted to arbitration in Lagos, Nigeria, in accordance with the Arbitration and Conciliation Act.

You agree that any claims brought against Diakite Taxi/Delivery App must be on an individual basis and not as a plaintiff or class member in any purported class or representative action.

Changes to These Terms

Diakite Taxi/Delivery App reserves the right to modify these Terms of Service at any time. We will provide notice of significant changes by updating the "Last Updated" date at the top of this page and, where appropriate, notifying you via email or an in-app notification. Your continued use of the Services after any change constitutes your acceptance of the new terms.

We encourage you to review these Terms periodically to stay informed of any updates. If you do not agree to the updated terms, you must stop using our Services.

Questions about
our terms?

If you have any questions, concerns, or feedback about these Terms of Service, our team is here to help. Reach out to our legal and compliance team.

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