Our commitment
to safety
We want you to move freely, make the most of your time, and be connected to the people and places that matter most to you. That's why we are committed to safety, from the creation of new standards to the development of technology with the aim of reducing incidents.
Working together to keep communities safe
We have a dedicated public safety team that works closely with law enforcement to support investigations and help keep communities safe. Available 24/7, they provide timely, critical information through our secure portal to assist with active cases when every second counts.
How safety is built into your experience
Safety features in the app
Share your trip details with loved ones. Track your trip during your ride. Our technology helps put peace of mind at your fingertips.
An inclusive community
Millions of riders and drivers share a set of Community Guidelines, holding each other accountable to do the right thing.
Support at every turn
A specially trained team is available 24/7. Reach them in the app, day or night, with any questions or safety concerns.
Building safer journeys for everyone
Driver safety
Count on 24/7 support to help with any questions or safety concerns. Share your trip with loved ones. Our focus is on your safety, so you can go where the opportunity is.
Rider safety
Millions of rides are requested every day. Every rider has access to safety features built into the app. And every ride has a support team if you need them.
Partnering to make a difference
Our commitment to safety goes beyond the ride. Since launching in June 2026, we have teamed up with leading experts — from public safety officials to anti-violence organizations — to help make roads and cities safer for all.
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Driver safety
Drive when and where you want with confidence.
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Rider safety
Go anytime and get there comfortably.